I would love an tackle to mail a letter to American Airways Customer Service, And that i hope you can reply with this particular tackle.
My partner and I have been booked for honeymoon to NYC on Nov nine, 2015. File locator: VDEURG. Around the day we were being to go away, Our flight #4378 was cancelled on account of no crew. We were booked for later on flight #5738, costing us a 50 percent working day of holiday. The next flight was then cancelled as a consequence of routine maintenance trouble. Many possibilities have been available but very little that may get us to NYC n the ninth. We experienced garanteed reservations at Hampton Inn, Instances Square at $317 a night that were non-refundable as it was a lot less than 24 hrs. We ere provided a flight to Dallas that may get us from Pensacola late but provided that we drove an hour or so absent to Fort Walton Beach airport. We took it, acquired in late and remaining soon after four hrs rest the next day. That Price tag us an extra $177.00 in hotel costs. My husband’s baggage under no circumstances arrived in Dallas as we were being promised it could- mine took over one hour to locate mainly because it was not on the carousel with the remainder of the flights luggage, We got into NYC on a daily basis after our honeymoon was to start, with a great deal of worry and price.
A business affiliate And that i traveled back again from Punta Cana, DR on flight 1629 from a business vacation last Friday (two/5/sixteen) and afterwards on to Dallas by using flight 207. After arriving back into Dallas and retrieving our baggage, we discovered a strong odor around the suitcases and afterwards to the contents within, the offensive “musty†smell permeated everything and on some goods it’s doubtful the smell can be taken off.
Worst Airline ever?!?! Dropped my baggage in Charlotte NC, February 6 immediately after supplying it (in conjunction with my wife’s) to two attendants on the baggage belt for returning passengers. Hers came in on our flight, mine didn't. Now 11 times later on and following obtaining undergone telephone hell and a few incredibly non caring people today, I have experienced no Call from any person. The regular reply is “we are still looking to locate your luggageâ€. Their questionnaire and all kinds are despatched to Baggage Claim Office but nobody seriously seems to be interested in carrying out something to ease their challenges.
I made an effort to make reservations for a close-by hotel by your Airline Accommodations services just to find out that there were no vacant rooms out there. I used to be remaining to hitch the rest of the displaced travellers to slumber inside the airport terminal on a cot having a blanket and pillow. I am appalled that during the 21st Century, I had to expertise this volume of humiliation.
The web site will not get the job done. What ever tab I choose on the site doesn’t work. I wished to Examine the position of my flight And perhaps guide One more 1 but practically nothing will work.
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I obtained a resort for the night time, but I've to take a look at at twelve midday, and my flight does not depart till11:30pm. Now I have 12 several hours where I am trapped in LA without any reason for being right here.
The complete opposite is your personnel Liibide (sorry I didn’t get the spelling of his title). I hesitate to phone him a Customer Service Rep. He did help me with some complications I had on my outgoing flight but basically was of no help whatsoever with my return flight.
Their service has long been horrendous. After I didn't catch a connecting flight to my grandmother’s funeral mainly because they only experienced 1 mechanic in the whole airport, they agreed to pay for my lodge prices. Nonetheless, it took them a few months to obtain back to me, and by the point I received the Examine, it experienced currently been cancelled.
Immediately after this conversation, I´ve made an effort to terminate our flight (of course I didn´t choose to fly On this plane anymore), although the attendant business brusquely warned us that In case the airplane was fixed, our baggage would go With all the aircraft! Even though I questioned for more of 3 occasions to own my luggage. Following +/- three several hours, Despite a lot of individuals worried and nervous the aircraft remaining towards Miami. As everyone inside the plane misplaced the relationship that may take place at 21: 30h, AA educated us that we might be reallocated in another and final flight in the working day, at midnight. Given The dearth of Place we face in the first flight (from São Paulo), we had managed to why not check here guide the seat twenty, which there aren't any chair in front of us, so somewhat more Area for your legs. Which fell down due to these issues with the delay. Arriving on the airport, they created us operate (the man of AA arrived in a little vehicle and claimed to Everybody Hurry up Guys, hurry up) on the plane. After we arrived for the door the manager explained to us that we would have to go individual in the airplane Which we shed the chair twenty. She instructed us that she had to different Other folks men and women to to Permit an Grownup with a toddler. Funny no?? Exactly what does she needed?? My six decades aged boy flying on your own??? I just reported which i needed to fly together, it absolutely was our previous working day of getaway. I even accept to be accommodated on the following flight, she just claimed, no you are going to fly With this 1, and yet again I heard, your luggage will go on this flight. My son recognized what was discussed and start to cry due to the fact he didn´t needed to be divided from among us.
( Continued from comment 191) On top of that, we had to get Yet another day of our vacation to return to the airport three times later on to acquire the vehicle we experienced reserved. Once we arrived for our return flight to Charlotte on twelve/five/2015, we boarded flight 875, and one among our suitcases seemingly by no means created it onto the airplane and was remaining in Aruba. Whenever we boarded our connecting flight to Boston, I used to be checked in and released to enter the jetway. Although I used to be heading onto the jetway, I was advised I needed to return and wait around versus the wall while some passed me by. I had been instructed I necessary to “consolidate†my belongings. I'd a wallet purse around my neck from my human body that measures three inches by 5 inches. I had been informed I needed to consider it off my human being and put it in the canvass bag I had. Will you be critical???? On board flight 1783, we have been approached by one of the rudest stewardesses I have at any time encountered in my lifetime named Sheila. This plane was different from the opposite planes we were on, and our “extra room†seating evidently would not permit us To place our personalized goods under the seat before us.
booking reference MKFCFC I'm addressing this letter to you to express my dissatisfaction regarding your services regarding the flights referred to earlier mentioned.
When I bought to the complimentary resort that American set up for me, I identified as 800-433-7300 and talked to an agent there who, to my shock was not able to see flights that were readily available on USAIR. She informed me there were no open seats on any on the early USAIR flights. I used to be on the internet and could see that there were readily available flights. I actually booked a flight to show it to her.